Refund Policy

1. General Policy

At My Pigeon Records, operated by Geeks Force, we want you to be completely satisfied with our service. This Refund Policy outlines the terms and conditions for refunds on our subscription services.

2. Subscription Plans

We offer the following Premium subscription options:

  • Monthly Subscription: Billed monthly
  • Yearly Subscription: Billed annually

3. Monthly Subscription Refunds

Monthly subscriptions are eligible for a full refund within 7 days of the initial purchase or renewal date. After the 7-day period, no refunds will be provided for the current billing cycle.

You may cancel your monthly subscription at any time to prevent future charges, but you will retain access to Premium features until the end of your current billing period.

4. Yearly Subscription Refunds

Yearly subscriptions are eligible for a full refund within 14 days of the initial purchase or renewal date. After the 14-day period, refunds will be prorated based on the remaining unused months of your subscription.

Prorated refunds will be calculated by dividing the annual subscription fee by 12 and multiplying by the number of full months remaining in your subscription period.

5. How to Request a Refund

To request a refund, please:

  • Contact us at danialmunsif@gmail.com
  • Include your account email address
  • Provide your subscription details
  • State the reason for your refund request

Refund requests will be processed within 5-10 business days of approval.

6. Refund Processing

Approved refunds will be credited to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear in your account, depending on your payment provider.

All payments are processed securely through Paddle, our payment processor.

7. Non-Refundable Situations

Refunds will not be provided in the following cases:

  • Account termination due to Terms of Service violations
  • Failure to cancel before the next billing cycle
  • Change of mind after the applicable refund period
  • Duplicate purchases (contact us to resolve)

8. Cancellations vs. Refunds

Cancelling your subscription prevents future charges but does not automatically trigger a refund. To receive a refund, you must explicitly request one within the applicable refund period.

9. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting. Your continued use of the service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Refund Policy or need assistance with a refund request, please contact Geeks Force at danialmunsif@gmail.com

Last revised: February 2, 2026